Get in touch

Have any questions or would like to get in touch with the Cajonbox team or Heidi Joubert?
We’d love to hear from you!

Please use the contact form below to send your msg

Contact me

11 + 6 =

159 Comments

  1. Brian

    Just received my new Cajon a few hours ago and must say that it was love at first touch. The sound is incredible and its wonderful to play. I’m really positively surprised about this Cajon.
    Furthermore I want to thank for an extraordinary good service. I can really recommend others to go for Cajon here. 🙂
    Best
    Brian

    Reply
  2. Hector Tucupa Delgado

    hello Heidi, just a quick Question do you guys have a distributor here in USA?
    please let me know, have a wonderful day!!!

    Reply
    • Heidi Joubert

      Hello Hector!
      Not yet. Hopefully we will get this sorted this year.

      Reply
  3. 1Br

    Hello Heidi,
    I am a self-educated djembé player and I discovered by chance this wonderfull instrument.
    Il realy enjoy by playing percussion.
    I saw your lessons videos on youtube and I realy liked them.
    So I decided to become a cajon player.
    And as I make wooden furniture, I decided to build myself my cajon.
    The varnish is now dry and I’m a hurry to play tonight with my choir.
    I want to thank you for your great videos.

    Reply
  4. sherwai

    Hello good day…i am from perth australia. I am about to order some of your cajones like the pro elite leon plus the cajon heavy duty bag but to check it out it worth $800 AUD in total plus shipping fee!? Cant afford it…I really do love your cajon and i think they are great! But are any consideration or discount if we are going to order? Thank hoping for response soon..cheers!!!

    Reply
    • Heidi Joubert

      Hello There!
      It seems our shop is double charging you for shipping, basically it charges you for shipping an extra cajon for the bag too, so what we do at present is I refund you that extra shipping cost as we would post both items in one parcel. We are still updating our shop page and should have this little issue sorted soon, but for now, this is the way we work around it! Also we are going to be updating our shipping prices and make them a bit cheaper as we have now almost got a cheaper price on postage due to the number of cajons we are posting all over the world! If you want to, send me an email and we sort out a better price for you now so you can order one while they are still on sale.
      Email me at londoncajonshcool@gmail.com
      Heidi

      Reply
  5. Lorena Garcia

    Hello Heidi!
    I want to know whats the diference between the Cruz Cajon Pro and Pro Plus Leon Model and Cruz Cajon Pro Pluz Toro Model.
    Thanks,
    Lorena

    Reply
  6. Francois

    Is it possible to buy your cajon and have it delivered in canada?
    Thanks 🙂

    Reply
    • Heidi Joubert

      indeed! We have shipping options available to Canada via our online shop, let me know if you get stuck! H

      Reply
  7. Ralph

    Heidi, I really like the way you look and play and was interested in buying the cruz cajon pro plus toro-model.I am a beginner cajon player and been researching different cajons.I really like the one you used on you tube teaching the rumba.does it come with a case?do you have a distributor in Los Angeles?How can I get it shiiped to my house in Covina California?Can you send me a price list in us dollars?
    Is your cajon dvd out? thank you for your time.

    Reply
    • Heidi Joubert

      Hello Ralph
      I sent you an email as well, regarding the Pro Toro model. I have a few videos on the rumba on youtube, which one are you referring to? It can come in a thick strong padded case, you can get those cases on my webshop as well, but the case is not included with the cajon price, you need to buy it separately. No distribution in LA yet, we are currently working on getting distribution out in the US by end 2015. We do however ship our products out worlwide, most of our cajons go to the USA (of chichi CA is one of the popular destinations to which we post out our cajons) and they always arrive safely with our amazingly secure couriers. Apologies for the prices not being in displayed in dollars on our webshop, we have yet to update and upgrade our webshop to display the prices in international currencies. The best way to determine the price in dollars is to check it out online (as the exchange rate varies and can change), simply google ‘convert’ and you will find many websites that does a simple currency conversion for free. DVD is begin worked on and will be out pretty soon. It has taken me quite a while, due to many tours and shows I had to do last year, when I do finally release it, it will be really excellent! 🙂 Sign up to my cajonbox newsletter to be the first to know when it gets released.
      Hope this helps!

      Reply
  8. Emma

    Heidi Thanks for your last response,
    As the Pro Elite Toro model is currently out of stock I was looking at the Pro elite leon model, am i right in saying they are the same but the leon is natural colour with the toro has the black front plate?
    Could you please tell me what courier you use and do you get to track your package online?
    Thank you!
    Awesome playing by the way!

    Reply
    • Heidi Joubert

      Hey Emma!
      Yes the Pro Elite Leon has a natural front plate and natural Chassis (body), whereas the Pro Elite Toro has a black wenge (black transparent so you can see the grain of the wood) front plate and black wedge chassis (body).
      We use Parcelforce, and we use priority postage, and yes, when we post out a cajon it is fully tracked with a unique tracking number (so you can check out the progress online yourself).
      Thank you for the very kind words about my playing! 🙂
      Heidi

      Reply
  9. Emma

    Hi Heidi,
    I was wondering what model of cruz cajon you used on the youtube video Cajon lesson – Finger roll
    Plus is the one you used was it the 2014 model?
    Thank you 🙂

    Reply
    • Heidi Joubert

      Hey Emma, thats the Pro Elite Toro model, and yes it;s the same a the models we have in 2014. 🙂

      Reply
      • Emma

        Heidi Thanks for your last response,
        As the Pro Elite Toro model is currently out of stock I was looking at the Pro elite leon model, am i right in saying they are the same but the leon is natural colour with the toro has the black front plate?
        Could you please tell me what courier you use and do you get to track your package online?
        Thank you!
        Awesome playing by the way!

        Reply
        • Heidi Joubert

          Hey Emma!
          Yes the Pro Elite Leon has a natural front plate and natural Chassis (body), whereas the Pro Elite Toro has a black wenge (black transparent so you can see the grain of the wood) front plate and black wedge chassis (body).
          We use Parcelforce, and we use priority postage, and yes, when we post out a cajon it is fully tracked with a unique tracking number (so you can check out the progress online yourself).
          Thank you for the very kind words about my playing! 🙂
          Heidi

          Reply
  10. Zoltan Szabo

    Hi Heidi,
    I would like to know how long would be shipping from you a Cruz Cajon Pro, Toro to Massachusetts USA, 02045
    I have a concert on the 20th December. Any chance would be here if I order it.
    Thank you,
    Zoltan Szabo

    Reply
    • Heidi Joubert

      Hey! I sent you an email ok! 🙂

      Reply
  11. Leonardo Berentz

    Hola, Heidi, hace muy poco descubri el cajon flamenco, y todo su mundo maravilloso. Tambien toco un instrumento muy latinoamericano y muy argentino: el “bombo leguero”. Estoy aprendiendo mucho gracias a tus videos.
    un saludo grande desde Argentina
    Leo

    Reply
    • Heidi Joubert

      Ole!!! Gracias a ti!

      Reply
  12. Marc Meyer

    Hi Heidi – you’re website has really come along in the last while. Excellent.
    I have a mic question. I have been using a Shure 58 microphone to mic my cajon and put it though a board with effects and monitor with a pair of headphones. I am considering putting a studio in my new house as a jam area and buying two 100W PA speakers and a couple of Shure mics for vocals. Would you recommend getting a bass mic like the Shure Beta 52 Kick Drum Mic for the cajon and moving the 58 to vocal role? Thanks for any advice

    Reply
  13. Carlos

    Yo creo que deberías hablar más de la cultura detrás del instrumento que tocas, la comparación con los grandes maestros del Cajón Peruano.

    Reply
    • Heidi Joubert

      Gracias, indeed I will write an article about the peruvain cajon! But I mostly play the flamenco cajon, and I have a lot to learn of the peruvian cajon before I can write about it;s history!! 🙂

      Reply
  14. Mat

    Hi Heidi,
    Thank you for my new cajon! I love it. It looks and sounds great. The two knob snare adjustment in the back of the cajon really nice feature. Thank you again, I am very very happy.
    Cheers. Mat

    Reply
  15. Jo

    Hello. Will you be running any more courses in Cambridge this year. Thanks

    Reply
    • Heidi Joubert

      Yes in September we start up!

      Reply
  16. SOPHIE BAILLIEUL

    Bonjour
    Je suis très contente de mon cajon très bon son il était très bien protégé et je l’ai reçu rapidement.
    Merci Heidi de nous faire partager ta passion et ton talent. Merci pour le CD superbe music.
    Je ne manquerai pas de conseiller l’achat de ce cajon. see you soon

    Reply
  17. Carlos Salazar

    Hello! greetings from Colombia, I need to know if you send this products to my Country?
    I really want Cruz Cajon Pro – Leon Model.
    I wait for your answer, thanks and good luck.

    Reply
    • Heidi Joubert

      YEs we do! 🙂 Simply choose the international postage option.

      Reply
    • Dave Gasparri

      I love your style and technique I would love to get together and playwith you

      Reply
  18. Stefan

    Hi Heidi,
    I found your website by searching for CAJON lessons. Great videos!
    Is there a possibility anywhere in Germany (maybe near Frankfurt),
    to play and test a CRUZ CAJON?
    It would be great, if I can test one before buying.
    God bless you!
    Stefan

    Reply
  19. Heidi Joubert

    Shipping out your new baby on Tues or Wed this week. Our team are on it and you should have received a confirmation email from us, I will look into it and resend it!

    Reply
  20. Andrew Tosh

    Looking forward to receiving the Cruz Cajon I have ordered. Can you please update me with a shipping date?

    Reply
  21. James Roh

    hedi hi 😀
    does the mark on the cajon
    have any meaning?
    is it symbol?

    Reply
  22. zerotheskull

    I have made an order and the payment of the cajon pro elite, but I forget to add the order ID to the payment reference, what should I do? I am sorry!><

    Reply
  23. Egidio

    Hey Heidi! Great videos!
    A question for you: never tried to use a shaker when playing cajon?
    I’m looking for the best solution to use it!

    Reply
    • Heidi Joubert

      Yes I have and will upload a video on how to use this with some basic ex to get your hands used to this!!!!!! 🙂
      Try right hand shaker, left hand bass and snare… simple groove, playing shaker on quarter notes and then upping it to eights:
      For instance:
      Left hand:
      Bass snare bass snare
      Righ hand:
      Shaker shaker shaker shaker//////
      Haha I know it might not be easy to figure it out like that, so I will put up a vid very soon!!!

      Reply
      • Egidio

        Thanks! I am very waiting for it!! Cheers!

        Reply

Submit a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.