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Have any questions or would like to get in touch with the Cajonbox team or Heidi Joubert?
We’d love to hear from you!

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155 Comments

  1. Jay

    hi are you still serving customers after the pandemic?

    looking forward to your response, thanks!

    Jay

    Reply
    • heidijoubert

      Yes 🙂 Can I help you with anything?

      Reply
  2. Phuong

    Hi Heidi,
    I have been following your lessons on youtube with great joy! Thank you!
    I’m currently based in Castelldefels, Barcelona, Spain. How long would it take for a Cruz Cajon Pro Toro to be shipped here and at what cost in total? Thanks again!
    Phuong

    Reply
    • heidijoubert

      Hello! For some reason I missed this comment! It takes about 2-3 days for shipping to Spain. 🙂 Prices are all on the webshop, please see the shop page for shipping and prices! Merry Christmas!

      Reply
    • heidijoubert

      Hello There! All the costs and details are listed on the shop page, it’s currently at £25 for posting to the EU and takes 2-3 days to arrive! Let me know if you need any help with placing your order! And happy new year to you!

      Heidi

      Reply
  3. Janice

    Anyone interested? I’m from Glasgow.
    This is an unwanted birthday gift – July.20. Brand new. Full instructions included.

    The Roland EC 10M C El Cajon mic processor is a new concept in percussion sound modules. It used Roland’s mic sensor and sound generating technology to pick up and amplify the acoustic sound of your cajon and allows you to layer electronic percussion sounds onto it. The device has 16 4 piece kits ,latin and world percussion instruments.
    While taking advantage of the resonance of the cajon’s original sound, you can additionally layer a wide variety of electronic sounds.
    You can switch between two different electronic sounds according to the pitch that enters the mic.
    You can use a simple loop/play function to perform along with a rhythm pattern played by electronic sounds.
    A high performance, clip condenser mic that can be installed directly on the cajon is included.
    The volume balance between the mix sound and the electronic sound can be adjusted by the performer.
    Compressor and enhancer effects specifically for the mic are provided improving the loudness and definition of the sound.

    Lots of YouTube positive reviews and samples.
    RRP £280. Looking for £160 for a quick sale.

    Reply
    • heidijoubert

      Hey Janice!

      The EC10M is a great little piece, I am sure you will be able to sell it for £160 very quickly! Did you try Ebay?

      Heidi

      Reply
  4. Karen Perez

    Hi Heidi!
    I hope you are doing well. I purchased a Cruz Cajon Pro Elite Leon Model and I love it!!! When I purchased it, the cajon bags were not available. Are they available now? Also the cajon pad. Your site says “**On backorder for March 2018**”
    So, am I out of luck? I tried to order them regardless but I didn’t see the “add to cart” option or the price. Please let me know when you have a chance.

    Thanks!!!

    Reply
    • heidijoubert

      Hello Karen!

      Bags and pads are back in stock, and I have updated that bit that said ‘available on backorder march 2018’… 🙂

      I am so happy you love your Pro elite Cruz Cajon! I would LOVE it if you left a review on my shop page about it, it would simply make my day 🙂

      Let me know if you need any help with placing your order for a bag and pad!

      Big hug

      Heidi

      Reply
  5. Dev

    Hi Heidi,

    I love watching you play Cajon and also like the way you teach it. I would like to access the Cajon Beginners course on your website. Please let me know how can I access that?

    Regards,
    Dev

    Reply
  6. Lisa

    Hello-
    I saw a post on this website a while back about junior-sized cajons (bigger than the kids/toddler cajon, smaller than the adult cajon). Do you still sell these?
    Thanks,
    Lisa

    Reply
  7. Nick Matthews

    Hi Heidi! Huge fan, quick question: do you anything to treat the playing surface of your cajon? During the winter, it gets extremely dry and cold where I live. Would you recommend any type of oils to apply to it? Thanks!

    Reply
  8. Fernando

    hola quería felicitarlos por la gran música que hacen… es genial….
    gracias por tanta magia y tan gran sonoridad y alma…
    saludos desde Zapala Argentina

    Reply
    • HeidiJoubert

      Ole Fernando, Muchos Gracias, que buenisimo es tu palabras!
      Abrazos desde Inglaterra! x Heidi

      Reply
  9. Dorothy

    Is it possible to purchase an instrument and have it shipped to the USA? Please advise.

    Reply
    • HeidiJoubert

      Hello Dorothy
      Yes we post out cajons worldwide, USA being our most popular location to ship out to!
      There is an option to ship out to USA on our webshop, so do check it out! Let me know if you need any more help with your order!
      Heidi

      Reply
  10. pascal c

    Hi,
    just want to say i love all of your stuff.
    It’s beautiful.
    thank you for beeing such an amazing musican!

    Reply
  11. Pete Salajka

    Heidi! I love you lessons! Thank you! I have a Meinl Subwoofer Bass Cajon that I want to mic. Is the best way to do it cutting a hole in the side and then putting a mic inside? I don’t want to destroy it, so I figured I’d find out first.
    Thanks, Heidi..!!!

    Reply
  12. Ravishangar

    Hi,
    I would like know which Cajon BlackBox you Played in Lessons video .
    The sound is Extremly good .
    If i want to buy Pl, write me the correct Box.
    Thank you In advance.
    Ravi

    Reply
  13. Alex CHung

    Hey Heidi, I’m really interested in one of your cajons but I live in the US do you guys ship to the here yet?

    Reply
    • Alex CHung

      Nevermind, I went to checkout and saw that you do.

      Reply
  14. Kezha

    Keen on buying cajon for my church worship team here in Nagaland, India… The products are extremely appealing.. Is it possible to ship? Price? Let me know asap…Cruz Cajon Pro Plus- Toro Model is what m looking for but suggestion will be much appreciated…

    Reply
    • Heidi Joubert

      Hello!!
      Yes we ship worldwide, many to India! It’s safe, secure and reliable!
      We have a shipping option for international, simply check it out on our wbeshop!
      Let me know if you need any help with that!
      And I do love the Pro plus!

      Reply
  15. Jack Wilson

    Hi Heidi,
    When will the Cajon London School be starting a new course? I’d love to start learning!
    Thanks
    Jack

    Reply
    • Heidi Joubert

      Hey Jack!
      apologies for the late reply, we have just started new cjon classes, every week in London Camden town on Wed. Send me an email if you wanna join, we having so much fun!
      londoncajonschool@gmail.com

      Reply
  16. Richie

    Heidi,
    really learning a lot from your you tube channel. You probably been asked this a thousand times, do you have a video out? it would be easier than jumping through you tube, as my practice room is away from my computer, not yet had the time to run a connection to it.
    Richie

    Reply
    • Heidi Joubert

      Hey Richie!
      Very very soon I am releasing my COmplete cajon DVD method!!! So so excited!
      I suggest you sign up to my mailing list to be the first to know when it is released!
      Heidi

      Reply
  17. Jorge

    Heidi, you are magic woman! This page is very interesting for me at this moment and i’m glad to watch your videos! Gracias por todo que haces! 😉

    Reply

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